Your privacy, protected.

1. Who We Are

TerraLeap is an online exam preparation and professional education platform operated by UpLeap Technologies Private Limited, incorporated in India. When we refer to “TerraLeap,” “we,” “us,” or “our,” we mean UpLeap Technologies Private Limited and its platform at www.terraleap.com.

If you have questions about this Privacy Policy, please contact us at support@terraleap.com.

2. Information We Collect

We collect the following categories of information when you use TerraLeap:

• Account information: Name, email address, mobile number, and password when you register.
• Profile information: Profession, country, and exam interests you provide.
• Payment information: Transaction details and billing address. We do not store full card numbers — payment processing is handled by secured third-party gateways.
• Usage data: Pages visited, courses accessed, exam attempts, time spent, and quiz responses.
• Device and technical data: IP address, browser type, operating system, and device identifiers.
• Communications: Messages you send to our support team.

3. How We Use Your Information

We use the information collected to:

• Create and manage your learner account
• Provide access to purchased courses and assessments
• Process payments and send order confirmations
• Personalise your learning experience and track progress
• Send important service communications (account updates, access expiry reminders)
• Send promotional communications, if you have opted in
• Improve our platform, fix bugs, and develop new features
• Comply with legal obligations

4. Cookies and Tracking

TerraLeap uses cookies and similar technologies to maintain your session, remember your preferences, and analyse platform usage. You can control cookie settings in your browser. Disabling cookies may affect certain platform functions.

We may also use third-party analytics services (such as Google Analytics) to understand how users interact with our platform. These services may set their own cookies, governed by their own privacy policies.

5. Sharing of Information

We do not sell your personal information to third parties. We may share your data with:

• Payment processors to complete transactions
• Email and communication service providers to send you notifications
• Analytics providers to help us understand platform usage
• Law enforcement or regulators when required by law

All third-party service providers are required to maintain appropriate data security and may only use your information to perform services on our behalf.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account at any time by contacting us at support@terraleap.com. Note that certain records may be retained as required by applicable law.

7. Your Rights

Depending on your location, you may have rights including:

• Access to your personal data
• Correction of inaccurate data
• Deletion of your account and data
• Objection to processing for marketing purposes

To exercise any of these rights, email us at support@terraleap.com.

8. Data Security

We implement technical and organisational measures to protect your personal data, including SSL encryption, access controls, and secure payment gateways. However, no system is completely secure and we cannot guarantee absolute security.

9. Children's Privacy

TerraLeap is intended for users aged 18 and above. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with their personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of TerraLeap after any changes constitutes acceptance of the updated policy.