The Quality Improvement in Healthcare course provides foundational knowledge and practical insights into improving healthcare processes, patient safety, and service outcomes. It focuses on systematic approaches to identifying gaps, implementing improvements, and sustaining high-quality care. This course aligns with Terraleap’s mission to promote excellence, safety, and continuous improvement in healthcare systems.

This course covers core quality improvement concepts, including quality indicators, process mapping, risk identification, root cause analysis, Plan–Do–Study–Act (P-D-S-A) cycles, and performance measurement. It also explores the role of healthcare professionals in maintaining quality standards and fostering a culture of continuous improvement across clinical and administrative settings.

By the end of this course, learners will be able to:

• Understand key principles of quality improvement in healthcare

• Identify opportunities for improving healthcare processes

• Apply basic quality improvement tools and methodologies

• Recognize the importance of patient safety and risk management

• Support data-driven and continuous improvement initiatives

After completing the course, learners will be able to:

• Contribute to quality improvement activities in healthcare settings

• Support safer and more efficient healthcare processes

• Apply structured improvement methods to real-world scenarios

• Enhance patient outcomes through quality-focused practices

• Promote a culture of quality and safety within healthcare teams

This course is suitable for:

• Healthcare professionals and allied health staff

• Medical, nursing, and paramedical students

• Healthcare administrators and quality personnel

• MedTech and healthcare support professionals

• Individuals seeking foundational knowledge in healthcare quality improvement