Introduction
Infection Prevention & Control (IPC) is not limited to doctors and nurses—support service departments play an equally critical role in breaking the chain of infection. The IPC for Healthcare Support Services program is designed to train frontline non-clinical and support staff in essential IPC practices that protect patients, healthcare workers, and visitors. This course focuses on practical, role-based training to improve safety, reduce healthcare-associated infections (HAIs), and ensure strong compliance with hospital quality and accreditation standards.
Scope
This program covers infection control practices relevant to key healthcare support services, including:
- Role of support services in infection transmission prevention
- IPC practices for housekeeping and environmental cleaning teams
- Biomedical waste management and segregation practices
- Laundry and linen handling protocols
- CSSD / sterile supply handling basics (where applicable)
- Patient transport and porter staff IPC responsibilities
- Kitchen and dietary services hygiene practices
- Security and front-office infection control measures
- Cleaning and disinfection of equipment and high-touch surfaces
- Spill management (blood/body fluid spills)
- PPE use and hand hygiene compliance in support workflows
- Outbreak preparedness and support staff responsibilities
Objectives
After completing this program, learners will be able to:
- Understand IPC basics and their role in preventing infections
- Apply correct hand hygiene and PPE practices during daily work
- Follow standard precautions while handling waste, linen, and contaminated materials
- Perform safe cleaning and disinfection of frequently touched surfaces
- Support isolation precautions and patient safety protocols
- Reduce exposure risks during transport, cleaning, and service delivery
- Improve compliance with infection control policies, audits, and accreditation requirements
- Strengthen hospital-wide safety culture through standardized support service practices
Who can enroll
This course is ideal for:
- Housekeeping and sanitation staff
- Biomedical waste handlers and waste management staff
- Laundry and linen management staff
- Hospital attendants and ward helpers
- Patient transport staff / porters
- Dietary/kitchen and food service staff
- Security, reception/front office and administrative support staff
- Facility management and maintenance staff
- Any healthcare support service team involved in hospital operations
Study Content on TERRALEAP.COM
Learners will receive structured training support through:
Video Lessons (practical demonstrations, stepwise procedures, department-specific IPC guidance)
PDFs (SOPs, checklists, posters, audit formats, and quick-reference IPC guides)
All learning resources are provided through TERRALEAP.COM