Programme Introduction
About this programme
Infection Prevention & Control (IPC) is not limited to doctors and nurses—support service departments play an equally critical role in breaking the chain of infection. The IPC for Healthcare Support Services program is designed to train frontline non-clinical and support staff in essential IPC practices that protect patients, healthcare workers, and visitors. This course focuses on practical, role-based training to improve safety, reduce healthcare-associated infections (HAIs), and ensure strong compliance with hospital quality and accreditation standards.
Healthcare support services — housekeeping, laundry, food services, transport, security — are essential partners in a working IPC programme. Their daily routines either contain or amplify infection risk.
This programme builds IPC fluency for support services teams — covering hand hygiene, PPE, surface management, and the practical safety routines that keep both staff and patients protected.
🛡 Built for safer care. Structured, evidence-based, and mapped to global IPC standards — designed to translate directly into stronger patient and staff safety.
Programme Scope
What this programme covers
This program covers infection control practices relevant to key healthcare support services, including:
🛡
Role of support services in infection transmission prevention
Structured coverage aligned with IPC best practice.
🧹
IPC practices for housekeeping and environmental cleaning teams
Structured coverage aligned with IPC best practice.
🧺
Biomedical waste management and segregation practices
Structured coverage aligned with IPC best practice.
🧬
Laundry and linen handling protocols
Structured coverage aligned with IPC best practice.
🧪
CSSD / sterile supply handling basics (where applicable)
Structured coverage aligned with IPC best practice.
⚕️
Patient transport and porter staff IPC responsibilities
Structured coverage aligned with IPC best practice.
📋
Kitchen and dietary services hygiene practices
Structured coverage aligned with IPC best practice.
🧑⚕️
Security and front-office infection control measures
Structured coverage aligned with IPC best practice.
🛡
Cleaning and disinfection of equipment and high-touch surfaces
Structured coverage aligned with IPC best practice.
🧹
Spill management (blood/body fluid spills)
Structured coverage aligned with IPC best practice.
🧺
PPE use and hand hygiene compliance in support workflows
Structured coverage aligned with IPC best practice.
🧬
Outbreak preparedness and support staff responsibilities
Structured coverage aligned with IPC best practice.
Learning Objectives
What you will achieve
By the end of this programme, learners will have built core IPC competencies directly applicable to clinical practice — translating into safer patient care, stronger compliance, and a more vigilant healthcare environment.
Each outcome below builds toward IPC-confident support services teams capable of integrating safe practice into their daily operational workflow.
By the end of this programme, learners will be able to:
01
Understand IPC basics and their role in preventing infections
02
Apply correct hand hygiene and PPE practices during daily work
03
Follow standard precautions while handling waste, linen, and contaminated materials
04
Perform safe cleaning and disinfection of frequently touched surfaces
05
Support isolation precautions and patient safety protocols
06
Reduce exposure risks during transport, cleaning, and service delivery
07
Improve compliance with infection control policies, audits, and accreditation requirements
08
Strengthen hospital-wide safety culture through standardized support service practices
Target Audience
Who can enroll
This programme is designed for healthcare professionals across clinical and support roles who play a part in preventing infection and protecting patient and staff safety.
This programme is built for housekeeping, laundry, food services, transport, security and other support services personnel — and for the IPC and operations leaders who train and supervise them.
Designed for these professionals
🧑⚕️
Housekeeping and sanitation staff
👨⚕️
Biomedical waste handlers and waste management staff
👩⚕️
Laundry and linen management staff
🦹
Hospital attendants and ward helpers
👨🔬
Patient transport staff / porters
💊
Dietary/kitchen and food service staff
🎓
Security, reception/front office and administrative support staff
📝
Facility management and maintenance staff
🛡
Any healthcare support service team involved in hospital operations
Programme Certification
Your certificate
Upon successful completion of this programme, you will receive a digital certificate recognising your achievement and the competencies you have acquired throughout the course.
Certificates for TerraLeap programmes are issued and signed by authorised TerraLeap representatives. For programmes delivered in collaboration with universities, institutions, or industry organisations, certificates are jointly issued and co-signed by authorised representatives of both TerraLeap and the respective partner.
Each certificate carries a unique Certificate ID and QR code to enable instant authenticity verification — making it easy to share with employers, licensing bodies, or professional networks as evidence of your learning.
Note on scope. TerraLeap certificates confirm successful completion of the respective programme and recognise your professional development and continuing education. They do not constitute a professional licence or regulatory authorisation unless explicitly stated in the programme description.
TERRALEAP
Certificate ID
TL-2026-AB7K3X9P
Official
Seal
Certificate of Completion
Successfully Completed
Awarded in recognition of academic achievement
This is to certify that
XXXXX
has successfully completed the prescribed course of study, demonstrating commitment, diligence, and proficiency in
IPC for Healthcare Support Services
and is hereby awarded this certificate by TerraLeap, recognising the candidate's mastery of the syllabus and successful evaluation.